CSLive Privacy Policy
Last Updated: August 27, 2004
Overview
We respect your right to know how your
information might be collected and used by
CSLive (a
McCoy Corporation company).
We take
your privacy seriously. Please review the following
information to understand our privacy policy and methods.
Privacy Policy Coverage
This privacy policy covers how
CSLive (a McCoy Corporation company) and this web site, handles
your personal information that is collected or received, including
information related to your use and registration of products and
services offered by CSLive.
This privacy policy includes the
products and/or services: CSLive, CSLive Free,
CSLive Professional, CSLive Professional Suite, CSLive Tickets,
CSLive Chat, CSLive Knowledgebase, CSLive Surveys, CSLive
Meeting, CSLive MLM, CSLive Church, CSLive Real
Estate, CSLive Business, CSLive Reservation, CSLive Radio,
CSLive Restaurant, CSLive IT, CSLive Chat, CSLive Municipal,
CSLive Organization, and all other standard and customized versions of CSLive.
Information Collection and Use
Information is collected whenever
you register for a product or service, either online, in person,
via telephone, or any other method. This information is
required when registering or purchasing products and services from
CSLive.com.
In many cases, registration can
include a survey with general or personal questions. This
information is for the purposes of learning who is using our
services and how they intend to use them.
Information collected by other
means (i.e. Sales and contact information), is considered the same
as if you registered and is treated by the same standards as this
privacy policy outlines.
Information is collected and
recorded for all activity via our products and/or services.
This is usually in the form of logs or backups.
Frequent backups of all systems
and data (including recorded data you enter) are performed to
assure that a restore is possible after a failure.
CSLive.com
products and services may automatically receive and record
information on our server logs from your browser, and from any
users or customers that access our server, including IP addresses,
page addresses, cookie information, etc.
In some cases, cookies are used
for security and access purposes. We collect information
from our own cookies when needed.
Some products and services we
provide use methods for tracking usage, bandwidth, and other
information for the purposes of operating, enhancing, and
monitoring our services and their use.
Information Disclosure
CSLive.com does
not rent, sell, or share your personal information to any third
party, vendor, or any other people or nonaffiliated companies
without your consent and prior authorization.
It is the policy of McCoy
Corporation and CSLive.com to share any and all
information to law enforcement agencies in the event that illegal
activities are or may be taking place, or in the event that such
activities are suspected or reported to us.
We will transfer information about
you if CSLive.com or any of its products and/or
services are transferred or bought-out by another company.
We do not provide any of your
information to advertisers or third parties that advertise on the
CSLive Free version.
Confidentiality and Security
We limit access to personal and
confidential information to employees who we believe reasonably
need to have access to this information.
We use physical, electronic, and
procedural safeguards to protect your information.
All requests for information must
provide reasonable and procedural authorization prior to such
access and availability.
Correction, Updating, and Removing Information
You have the ability to change,
update, or remove your information at any time with the proper
security authorization or secure access.
Cancellation or removing
information may not remove all instances of the information as it
may be found in backups, archives, and other internal databases.
We do not rent, sell, or otherwise
provide your information to any outside party if removed.
Changes To This Privacy Policy
We may update or change this
privacy policy from time to time. We will notify you when
major changes in the way we treat your information by sending you
an e-mail notice to your primary e-mail address or by placing a
notice on this site.
Questions and Suggestions
If you have questions
regarding our privacy policy or any methods used by
CSLive, McCoy Corporation, or our products or
services, please contact us by
clicking here.
Latest News
Latest News
Aug 20, 2004
Launch of New CSLive web sites, including:
CSLivePro.com
CSLiveTickets.com
CSLiveChat.com
CSLiveMeetings.com
CSLiveProfessional.com
CSLiveProSuite.com
Aug 17, 2004
Enhanced visitor tracking ability, pro-active chat,
and remote messaging.
[more]
Aug 12, 2004
System Statistics overview added. View
company-wide statistics on live chat calls, tickets,
current site visitors, web meeting participants, and
more all on the same page.
[more]
CSLive Professional chat tickets knowledgebase surveys visitor tracker
web meetings (footer)